At CrispyKiss®, we take great care to ensure our products reach you in perfect condition. Due to the nature of food and consumable items, we currently do not accept returns once an order has been delivered.
If you receive a product that is damaged, defective, expired, or incorrect, please contact us within 48 hours of delivery with clear photos of the product, outer packaging, and invoice. Upon verification, we will offer a replacement or refund, at our discretion.
Approved refunds will be processed to the original mode of payment within 5–7 business days after confirmation. Shipping charges (if any) are non-refundable unless the issue occurred due to our error.
Orders can be cancelled only before dispatch. Once shipped, cancellations are not permitted.
Products damaged due to improper storage or handling after delivery are not eligible for refund.
Taste preferences or personal dislikes are not valid reasons for return or refund.
For any concerns, please reach out to our support team with your order ID for faster resolution.
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